TABLE OF CONTENTS

Summary

Watch this webinar to learn

Webinar
Last updated: Apr 22, 2025

The Essential Element for Enhancing Member Experience

Summary:

Join this webinar to uncover how you can create a seamless, personalized healthcare experience for your members. Are fragmented systems and disconnected data holding you back? Discover how integrating your systems and leveraging real-time data, combined with smart automation, can transform member engagement and retention. Watch now to learn powerful, actionable strategies for providing consistent, personalized care at every member touchpoint, and stay ahead in today’s competitive healthcare landscape.

Watch this webinar to learn:

  • How fragmented systems impact member experience and retention

  • The importance of data integration for a seamless, connected ecosystem

  • Key member touchpoints to connect across platforms

  • Best practices for designing a personalized, 360° member experience 

Guest Speaker

Barb Ody

Payer Consultant

Barb Ody is a payer consultant and expert in member experience solutions, technology and process implementations, clinical business informatics, data modeling and analysis.