Care Management
TABLE OF CONTENTS
What is HITRUST (Health Information Trust Alliance)?
What is SOC (System and Organization Controls)?
Why Are These Certifications Important?
UST HealthProof’s Commitment to Security and Compliance
Knowledge hub
Last updated: Jul 10, 2025
Understanding HITRUST and SOC Certifications
Data security and compliance are critical for health insurance plans. With increasing cyber threats and stringent regulations, organizations must adopt robust security frameworks to protect sensitive patient information. HITRUST and SOC certifications play a vital role in demonstrating any company’s commitment to security, compliance, and operational integrity.
What is HITRUST (Health Information Trust Alliance)?
The HITRUST framework is a widely recognized security and risk management standard designed specifically for the healthcare industry. It unifies multiple regulatory requirements including HIPAA, NIST, ISO, and GDPR into a single, certifiable framework. HITRUST offers different levels of assessment: e1 for basic assurance, i1 for moderate assurance, and r2 for the most rigorous, risk-based certification. By completing the r2 assessment annually, we demonstrate our commitment to the highest level of data protection and regulatory compliance. This certification confirms that comprehensive security controls are in place to safeguard sensitive health data against breaches, cyber threats, and evolving compliance risks.
What is SOC (System and Organization Controls)?
SOC reports, developed by the American Institute of Certified Public Accountants (AICPA), assess the security, availability, processing integrity, confidentiality, and privacy of an organization’s systems. The most relevant SOC reports for health plans include:
SOC 1: Focuses on financial reporting and internal controls
SOC 2: Evaluates data security, privacy, and operational integrity
Why Are These Certifications Important?
Health insurance plans and their vendors handle vast amounts of protected health information (PHI) and personally identifiable information (PII). Achieving HITRUST and SOC certifications provides several key benefits:
Regulatory Compliance
Ensures adherence to industry standards such as HIPAA, reducing legal and financial risksData Security and Privacy
Strengthens defenses against cyber threats and unauthorized access to patient informationOperational Integrity
Establishes trust with members, providers, and business partners by demonstrating strong security practicesCompetitive Advantage
Differentiates health plans in the marketplace by proving commitment to security and compliance
UST HealthProof’s Commitment to Security and Compliance
UST HealthProof has successfully completed the rigorous process of obtaining both HITRUST and SOC certifications. This achievement underscores our dedication to maintaining the highest standards in data security, regulatory compliance, and operational integrity. By meeting these stringent requirements, we ensure that our systems, processes, and infrastructure provide a secure foundation for our health plan partners.
Our certifications show:
Proven Security Controls that protect sensitive health information against cyber threats
Regulatory Alignment with HIPAA, NIST, GDPR, ISO, and other industry standards
Operational Excellence by fostering trust with stakeholders and enhancing system reliability
By partnering with a certified organization like UST HealthProof, you can confidently navigate the complexities of compliance, protect member data, and optimize your operations in a secure environment. Not only do we meet these strict criteria ourselves, but we also evaluate all of our critical partner vendors and their SOC and/or HITRUST reports as well as part of our annual third-party risk assessment process.
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