The quest for operational excellence leads many payers to shop for technology products to cover critical areas of the business. While well-intentioned, this piecemeal approach creates silos within the business. The average payer manages a multitude of vendor contracts, including billing, claims, enrollment, customer service, member acquisition, care management, risk adjustment, and quality products.

In this eBook, we’ll uncover why managing multiple vendors is inefficient and provide valuable information and possible solutions through a unique strategy disrupting the industry.